Do this CHECKLIST

1.    STOP & SWITCH OFF - PRESERVE THE DATA (VERY IMPORTANT!)
Switching off means turning the power off from the wall or pulling the plug. Do not use the normal shutdown via the START button, do not Hibernate, Do not Standby the pc. Pull the plug! On a laptop do not close the lid while on, just press and hold down the on/off button until the laptop shuts down. Do not attempt recovery or fixing the problem yourself because you may get only one chance of recovery. The more the computer is used the more data will be compromised. Several recovery utilities use invasive methods so unless you are absolutely sure what you are doing, do not take the chance or your data may be lost for ever. Besides, if there is a physical failure of the drive then it is even more important to preserve what is left. Immediate Power Off should be your very first action for best chances of recovery.







2.    CONTACT US - WE WILL GUIDE YOU
Send us an email on info@omgdatarecovery.com or even call/SMS us on (+356) 79 437846.
We would like to know
- a brief description of what happened, how you think the data loss occurred
- what media is used (hard disk, pen drive, SD card etc)
- any operations done around the time (before & after) the data loss occurred
- what kind of data is lost (pics, system files, work documents, whole hard disk etc)
You will be guided step by step what to do next and how to proceed to remove the hard disk and ship it to us.
Please read the Terms & Conditions (T&C) as they are a pre-requisite to using our services









3.
    RELAX - WE WILL KEEP YOU CONTINUOUSLY INFORMED
You will have a response from us within 48 hours. After an evaluation, we will give you a probability of recovery and confirm the cost (Click here for standard labour costs). If you accept, we will send you email/SMS updates of the recovery. We know that clients are on tender-hooks during the process and therefore being continuously updated removes some of the stress. While we do not update during operations or research, we will answer every single call and message on request for information. On completion we will contact you again with a report on the recovery and ship everything back to you after receipt of payment.